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Insurance basics
Key concepts such as premium, sum insured, deductibles, exclusions, waiting periods and policy periods.
Use sample questions to revise product fundamentals, customer discovery, claims awareness and responsible insurance communication.
Become a partnerKey concepts such as premium, sum insured, deductibles, exclusions, waiting periods and policy periods.
Recognise the purpose and typical coverage structure of health, motor, travel, life and business insurance.
Understand the importance of prompt notification, evidence, documentation and communication with the insurer.
Know the difference between explaining a product and guaranteeing an outcome that is ultimately governed by the policy wording.
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